RETAINING services

Our Incumbent Worker Training (IWT) program provides both workers and employers with the opportunity to build and maintain a quality workforce. Incumbent Worker Training can be used to help avert potential layoffs of employees, or to increase the skill level of employees so they can be promoted within the company and create back fill employment opportunities for the employers.


To qualify as an incumbent worker, the employee must:

  • be employed by your business,

  • be at least 18 years of age,

  • work at least 32 hours per week,

  • earn an hourly wage above the state minimum wage,

  • meet the Fair Labor Standards Act requirement for an employer-employee relationship,

  • have an established employment history with the employer for 6 months or more, and

  • agree to cooperate with the data collection requirements.


The employers’ share of the cost is based on:


# of Employees       Employers Share of Cost

100 or less             Ranges from 25 to 50%

101 or more           Ranges from 50 to 75%


The amount of reimbursement will be dependent on several factors such as wage increase upon completion of training, credential attainment, and employee promotion resulting in an open position.


  • Get reimbursed for up to $10,000 in training costs per program year.

  • Training may range from 1 Day to 16 Weeks.

  • Past or in progress trainings are not eligible. Must be future training.

  • Develop customized training specifically to meet your business needs.

  • Training should provide new or upgrade existing skill sets and increase employees potential for increased wages.

  • Changes to submitted IWT proposal must be reviewed & approved before start of training.

  • Be in operation in Wisconsin for at least 12 months prior to application.

  • Employer and employee(s) agree to cooperate with data collection requirements.

team members

Amanda Kelsey

Territory Area: Belgium, Cedarburg, Fredonia, Grafton, Mequon, Newburg, Port Washington, Saukville, Germantown, Menomonee Falls

Debbie Bartmann

Territory Area: Butler, Brookfield, Elm Grove, Waukesha

Giovanni Cataldo

Territory Area: Big Bend, Delafield, Dousman, Eagle, Genesee Depot, Mukwonago, Muskego, Nashotah, New Berlin, North Prairie, Oconomowoc, Okauchee, Pewaukee, Wales

Karen Cameron

Territory Area: Addison/Allenton, Colgate, Hartford, Hubertus, Jackson, Kewaskum, Richfield, Slinger, West Bend, Hartland, Lannon, Merton, North Lake, Sussex

 Hours of operation

Monday - Friday       8:00 AM to 4:30 PM

Saturday - Sunday    Closed

Copyright © 2019 Forward Careers, Inc.

Forward Careers, Inc. is an Equal Opportunity Employer and Service Provider. If you have a disability and need information in an alternative format, including language assistance or translation, and/or need assistance with this information, please contact us at (262) 695-7880 or call through Wisconsin Relay Service 711.

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