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To develop a thriving workforce and strong economy.


To be the preferred source for career exploration, education and skill training, and employment connections to every person and business.


Forward Careers, Inc. (FCI), formally known as Waukesha - Ozaukee - Washington Workforce Development, Inc. and Private Industry Council, was incorporated in January 19, 1990 as a 501(c)(3) nonprofit organization for the purpose of providing employment and training programs for individuals seeking to improve their employment potential in demand-driven and high growth professions, and to connect businesses, of any size and industry, with attraction, training, and retention services to succeed and grow.

American job center

The American Job Center, or “one-stop” concept, is a unique strategic alliance of business, education and government that was created in response to an identified need by the community at large. The American Job Center serves as a focal point for local and regional workforce development initiatives that collaborate to advance the economic well-being of the region by developing and maintaining a quality workforce. 


Partner agencies include county health and human services departments, economic development organizations, technical colleges, private for-profit and nonprofit agencies, Wisconsin Job Service, and Forward Careers' staff.


Forward Careers' team members are located at two American Job Centers that primarily serve Waukesha, Ozaukee, and Washington Counties:

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Waukesha County

American Job Center

327 E Broadway

Waukesha, WI 53186


Ozaukee County

Ozaukee Nonprofit Center

2360 Dakota Dr

Grafton, WI 53024

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Washington County

American Job Center

2200 Green Tree Road

West Bend, WI 53090

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