© 2019 Forward Careers, Inc.

Forward Careers, Inc. is an Equal Opportunity Employer and Service Provider. If you have a disability and need information in an alternative format, including language assistance or translation, and/or need assistance with this information, please contact us at (262) 695-7800 or call through Wisconsin Relay Service 711.


Whether a business needs to find skilled employees, secure resources for job training, or assistance with downsizing services due to layoffs, our experienced Business Solutions Team can help! Our services include a wide variety of cost-free and fee-based services to help businesses attract, train, and retain the talent they need to succeed and grow. 

 Hiring Services      l      Training & Retention Services      l      Closure & Layoff Services       l      Workforce Seminars

Our Business Territories 

Our Business Solutions Team works with local businesses of all sizes and industries in Waukesha, Ozaukee, and Washington (WOW) Counties and beyond, and is uniquely structured by territories. ​


Belgium, Cedarburg, Fredonia, Grafton, Mequon, Newburg, Port Washington, Saukville, Germantown, Menomonee Falls



Amanda, Business Solutions Representative

262.238.2882  l  Email


Addison/Allenton, Colgate, Hartford, Hubertus, Jackson, Kewaskum, Richfield, Slinger, West Bend, Hartland, Lannon, Merton, North Lake, Sussex


Karen, Business Solutions Representative

262.335.5311  Email


Big Bend, Delafield, Dousman, Eagle, Genesee Depot, Mukwonago, Muskego, Nashotah, New Berlin, North Prairie, Oconomowoc, Okauchee, Pewaukee, Wales


Giovanni, Business Solutions Representative

262.695.7899  l  Email


Butler, Brookfield, Elm Grove, Waukesha


Debbie, Business Solutions Representative

262.695.7886  l  Email


Businesses that reside outside of the WOW Counties, please contact Kimberly 262.695.7885 or Email.  

Hiring Services

We offer a full range of services to assist businesses and employers with their hiring needs. We use the Job Center of Wisconsin, Wisconsin TechConnect, and WisConnect to post jobs and help you expand your candidate search. Our Business Solutions Team can also provide businesses and employers with current information on available tax incentives, labor market information, and labor laws. Our large job fairs are held throughout the year to assist with recruitment and hiring. In addition, we offer more recruitment packages and can work with employers to create customized recruitment packages specific to their organization and hiring needs.

Free Job Postings


Job Center of Wisconsin  Website

Post your job openings, search, and preview profiles of qualified candidates. Email selected candidates immediately from the comfort of your home or office. Statewide job listings can be accessed by job seekers anywhere the Internet can be accessed.

Wisconsin TechConnect  Website

A computerized job posting system accessible by graduates and students of the Wisconsin Technical College System.

WisConnect  Website

A free online resource that matches college students with internships by location, college major and key skills.

Seasonal Job Fairs


We hold Job Fair events throughout the year to assist businesses of all sizes and industries with their recruitment and hiring efforts.

For the latest Job Fair, please visit our Events.

Contact Us

Training & Retention Services


We offer several training programs and incentives to help local businesses stay competitive in today’s economy. Incumbent Worker Training funds provide both workers and employers with the opportunity to build and maintain a quality workforce. On-the-Job Training funds are available to help businesses offset the cost of training new hires that lack job-critical skills. Our Business Solutions Representative can also work with businesses and employers to place job seekers in a work-based learning employment opportunity such as an internship or work experience.​

Contact Us

Incumbent Worker Training Program


Incumbent Worker Training provides both workers and employers with the opportunity to build and maintain a quality workforce. Incumbent Worker Training can be used to help avert potential layoffs of employees, or to increase the skill  level of employees so they can be promoted within the company and create backfill employment opportunities for the employers.


To qualify as an incumbent worker, the employee must:

  • be employed by your business,

  • be at least 18 years of age,

  • work at least 32 hours per week,

  • earn an hourly wage above the state minimum wage,

  • meet the Fair Labor Standards Act requirement for an employer-employee relationship,

  • have an established employment history with the employer for 6 months or more, and

  • agree to cooperate with the data collection requirements.


The employers’ share of the cost is based on:


# of Employees       Employers Share of Cost

100 or less               Ranges from 25 to 50%

101 or more            Ranges from 50 to 75%


The amount of reimbursement will be dependent on several factors such as wage increase upon completion of training, credential attainment, and employee promotion resulting in an open position.

Contact Us

On-the-Job Training Program


The On-the-Job Training (OJT) program is designed to support the business community in their hiring process by assisting with training at reduced costs to the business and is an excellent vehicle for eligible job seekers to build their skills and re-establish their employment status.


OJT funds are used to provide training wage reimbursements to employers who hire job seekers who have the aptitude and ability to do a specific job yet lack previous on-the-job experience in that occupation or industry and will be trained in new areas within that occupation. Reimbursements are designed to help offset the extraordinary costs of training new hires. 


The length of the OJT and wage  reimbursement is dependent on the amount of training needed and the complexity of the job.


# of Employees                     Wage Reimbursement

250 or less                              Up to 75%

251 or more                            Up to 50%

Business Requirements 

  • Must not have relocated in the past 120 days resulting in layoffs or experienced layoffs in the past 120 days.

  • Must not have made or given the impression to job candidate of a job offer. (The hire is contingent on the need for an OJT).

  • The position's starting wage meets the minimum of $12.00/hour. (OJTs do not include overtime pay)

  • The position’s wage is comparable to that of other employee’s in the same or comparable positions.

  • The position will be a direct and full-time hire at a minimum of 32 hours/week.

  • Identify job candidate’s skills gap, develop, and submit an OJT Training Plan and agree to provide training as outlined in the plan.

  • Both business and new hire sign an OJT Contract before the new hire’s start of employment.

New Hire Requirements

  • 18 years of age or older.

  • Has the aptitude and ability for the occupation but lacks specific skills for a successful job performance, does not have previous on-the-job experience in that occupation or industry, and will be trained in new areas within that occupation. 

  • Currently unemployed or underemployed as determined by the OJT Program Guidelines.

  • Has not received a job offer.​

Contact Us

On-the-Job Training Program for Technology & Related Jobs


Through our Department of Labor TechHire Grant, now through June 2020, we have additional OJT funds specifically for individuals between 17 to 29 years of age with a high school diploma or GED seeking technology related positions in the advanced manufacturing, broadband, IT, or healthcare industries. 

Business Requirements

  • Same as above, and

  • Eligible businesses are those in the advanced manufacturing, IT, and healthcare industries. OJT eligible positions must require technology skills. 

New Hire Requirements

  • Same as above, and

  • 17 to 29 years of age

  • Received a High School diploma, HSED or GED.

Example of Approved Jobs 


Advanced Manufacturing

CNC Machine Tool Programmer  l  Industrial Machinery Mechanic  l  Maintenance and Repair Worker​


Information Security Analyst  l  Computer Network Support Specialist  l  Telecommunications Line Installers & Repairers

Information Technology (IT) 

Computer Systems Analyst  l  Computer Network Support Specialist  l  Web & Software Developer


Medical Coding Specialist  l  Medical & Clinical Laboratory Technician  l  Medical Records & Health Information Technician

Contact us to find out if you position qualifies. 

Contact Us

Work-based Learning Employment Opportunities


We encourage businesses of all industries to contribute to the future workforce by providing job shadowing, work experiences, and internships opportunities and consider joining our employer pipeline. Our staff use clients' preferences, assessment results, and employer needs to match our them to work-based learning opportunities that create a win-win for the business and your future workforce!

Job Shadow

An unpaid opportunity for our clients to spend at minimum 1 hour to a maximum of 1 day at your company to learn and be exposed to specific occupations or industries.


Work Experience

A paid work-based learning opportunity, where you mentor our young adults and help them develop work readiness skills and good work place habits in a supportive environment. Work experiences may range between 30 to 40 hours per week for a total length of 240 hours. We are the employer of record and cover 100% of the wages for non- and for-profit organizations.



A paid opportunity for your business to focus on soft skill training to our client before making a firm job offer. The length of the internship would be 80 hours over 2 weeks. We are the employer of record and cover 100% of wages for non– and for-profits. A soft skill training plan is developed by you and monitored by us.


Employer Pipeline

Help us connect our young adults to your job openings. Some of our clients, who enter our programs, need almost immediate employment. 


We are looking for a few businesses in each county that typically have openings, are willing to interview these young adults, and if you decide to hire them, fast track the hiring process.​





Email Me

Rapid Response Program


When workers are laid off due to a business closing or mass layoff, a special process referred to as a Rapid Response is used to quickly assess the reemployment needs of affected workers and get information to those workers.


We encourage businesses to contact us right away, even if layoffs are not scheduled to occur for a number of months. 

The Rapid Response Team will work with the business and any business representatives to determine the best course of action. To best assist, the Rapid Response Team will need to understand:​

  • the anticipated layoff schedule,

  • the employer's needs and expectations,

  • the employee representative's needs and expectations,

  • available resources,

  • time and resource constraints,

  • community factors, and

  • workforce demographics, education, skills and needs.​

Types of Services to Affected Workers 

  • Overview of unemployment insurance benefits

  • Overview of alternative pension & insurance programs options

  • Options for Veterans

  • Organize an on-site hiring event/job fair 

  • Overview of WIOA benefits, such as:

    • Career planning

    • Funding for education and training opportunities

    • Information about a wide array of workforce services in different industries

    • Labor market information

    • Resume and interviewing assistance

    • On-the-Job Training 

    • Support services

    • and more...

Additionally, layoffs that require a Wisconsin Business Closing and Mass Layoff (WBCML) or a Worker Adjustment and Retraining Notification (WARN) notice need to be addressed to the State's Dislocated Worker Unit and the highest official of the municipality. The purpose of the WBCML and WARN is to provide workers with 60 days' notice to help them prepare for the transition between their current employment and new employment.

For an extensive review of the law, please visit: dwd.wisconsin.gov

Closure & Layoff Services
Workforce Seminars

Trending Workforce Topics


We offer a variety of seminars throughout the year on trending workforce topics such as retention issues, human resource strategies, employment laws, and demographic and labor market data trends affecting employment.

For upcoming seminars, view our Events.